>>>> "sjt" == Stephen J Turnbull
sjt> [As long as I've got your attention, any well-known
sjt> free-as-in-free-beer products you'd like to be submitting bugs to,
sjt> or would like to avoid? Ignore what I said about my preferences
sjt> for this purpose. :-]
Unfortunately, we don't have a decent bug tracking system set up for
OpenSolaris yet. So my experience with free BTS's is limited to the few
packages I've filed bugs against. I don't have any experience with free
BTS's from a code owner point of view.
That said, Bugzilla and Roundup seem okay to me. Mercurial uses
Roundup, and I haven't seen any complaints on the mercurial mailing list.
Mike> But for bugs where it's not immediately obvious what the problem
Mike> is, or how to fix it, a bug tracker provides a convenient place to
Mike> put all the notes related to the bug.[...]
sjt> All true, if developers are actually using the BTS. But if they
sjt> are not, the information tends not to collect in one place; it gets
sjt> spread across a bunch of uncorrelated bugs.
Good point, it does require a certain amount of discipline on the part
of bug submitters to see if there's already an open bug. Or one or more
people to comb the database, looking for duplicates.