Ben, I have been browsing through ''Architecting XEmacs'' website and stumbled on the mailing list/xemacs.org adressing improvement bit[1]. May I suggest a way that us package maintainers/general XEmacs helps can get at the bugreports? If people do not copy their backtraces to c.e.x., I cannot help them. There was something done about this for 20.3/20.4 but I don't see it came to anyhting helpfull. Although we do need to have something like a proper bugtracking system it would help if we had also lazy-shot-bugs where somebody could forward the reports from the main incomming adress.. Jan [1] From the choice of example you seem to expect a lot discussion about lazy-shot :-).