>>>> "Frank" == Frank Schmitt
<ich(a)Frank-Schmitt.net> writes:
> Gnats? By the looks of it, it has both a web and emacs
> interface.
Frank> just had a look about the homepage
Frank> (
www.gnu.org/software/gnats) and I think it looks very
Frank> promising.
I've been working on this, off and on, for a while. Here's my feeling
about the ones I know about. First, two general principles:
1. An email interface is a must; we have a huge backlog of good
reports in the ML archives that could be converted to the BTS
database over time. Preferably programmable so we can
automatically categorize by keywords in the message.
2. Should adapt to current workflow. In particular, I don't see Ben
Wing spending tons of time looking at bug tracker reports; he
currently doesn't even read the mailing lists on a timely basis.
Gnats
Jitterbug
Debian BTS
Mostly email-based, some web interface. Closest to current XEmacs
workflow. Require care and feeding from _both_ a "full-time" bug
tracker and the core people, or they will get out of control.
Bugzilla
Unless the docs get better, it's too hard to manage unless you're
willing to convert the whole workflow to revolve around one of the
existing versions of Bugzilla. Last I looked, no email interface,
which means major changes for most core people. Reputedly quite
hard to customize, documents stink.
Roundup
Neat idea but not ready for primetime on a large project IMO
(although last I looked the Python people were considering it).
SourceForge tracker
I hated working with it as a user; AFAIK no email interface.
A couple others were mentioned in this thread, I'll take a look at
them.
--
Institute of Policy and Planning Sciences
http://turnbull.sk.tsukuba.ac.jp
University of Tsukuba Tennodai 1-1-1 Tsukuba 305-8573 JAPAN
My nostalgia for Icon makes me forget about any of the bad things. I don't
have much nostalgia for Perl, so its faults I remember. Scott Gilbert c.l.py