Re: Bug tracker?
skip(a)pobox.com writes:
>> RT -- looks OK in principle, but I will not maintain a
big ball of
>> Perl; we'll need a reliable volunteer for that. I also seem to
>> recall it doesn't do email very well.
Hans> According to the docs it does have an incoming email
Hans> interface. The docs don't say whether it works well. :-)
We use RT 3.4.1 (circa 2004) at work. It supports email just fine.
But isn't RT just a ticketing system for helpdesk type tracking?
I've been a user of it at work for years.
It made issues visible and accountable.
But I wouldn't view it as a serious bug tracking system.
We're using ClearQuest at work for bug/feature tracking and it sure is
powerful.
The challenge with any bug tracking system we put into place will be
to keep the data fresh and accurate.
Adrian
Skip
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Adrian Aichner
mailto:adrianï¼ xemacs.org
http://www.xemacs.org/
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