Hans de Graaff <graaff(a)gentoo.org> writes:
On Tue, 2007-08-28 at 17:28 +0900, Stephen J. Turnbull wrote:
> We've had two full-blown trackers, first gnats and then jitterbug.
> Both were simply black holes for problem reports.
I've also found
http://sourceforge.net/tracker/?group_id=11 (project 11
on sourceforge? Nice). Obviously this has not actually been used, but it
could be without any additional work. I think the lack of email handling
will be the greatest issue here.
Yeah,
http://sourceforge.net/search/index.php?group_id=1&words=submitted_by...
reminds me what a pain it was using that tracker (for project
sourceforge.net).
I'm strictly opposed to a web-interface-only bug tracking system from
a user point of view even, let alone as an admin.
> Roundup is the only one I'm interested in working with, either in
> terms of maintaining it or in terms of using it to focus a release, if
> people really want me to do the next release. It's very easy to
> customize, and I really hate the default organization in all trackers
> I've ever used. It also would be easy to prime the database with past
> reports, and inject them in batches.
It would be helpful to know what it is that you hate about the default
organization of all trackers.
> Bugzilla -- fails both the email and XEmacs client tests. We were
> offered an email-capable Bugzilla with the code being supported by
> SuSE, but my understanding is that Novell has deep-sixed that code.
No longer true for Bugzilla 3.0 as it has email support built-in, and
bugzilla now seems to be actively developed again with a recent 3.0.1
and a 3.1 development version. No more waiting 8 years on the next
release, it seems.
The XEmacs client test will fail on all trackers, including roundup.
> RT -- looks OK in principle, but I will not maintain a big ball of
> Perl; we'll need a reliable volunteer for that. I also seem to recall
> it doesn't do email very well.
According to the docs it does have an incoming email interface. The docs
don't say whether it works well. :-)
> We need one, no more and no less, really. Having others to help is
> fine, but there needs to be one somebody who does the work at a least
> a couple times a week and stays on top of the thing. The Python
> tracker reports are nice, and something similar probably would do the
> trick. It looks mostly automated.
Agreed that someone should be responsible for it with a backup in case
of absense. Having all bug reports be vetted by a single person helps a
lot in dealing with duplicates and proper reporting.
Kind regards,
Hans
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--
Adrian Aichner
mailto:adrianï¼ xemacs.org
http://www.xemacs.org/
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