[Novalug] Why I no longer shop at Best Buy [was] Singing the Domain Space Blues

[gregory pryzby]

There is a lawsuit going on about the pricing practices at BB. 

The are lousy business people.

Rivalled by CC who decided last year (or maybe the start of this
year) to fire their employees at the store w/ seniority and allow them
to reapply for the same job for less pay. 

Only time I shop at either place is if they beat internet pricing and
have it in stock at a confirmed lower price.

On Sat, Jun 09, 2007 at 12:04:48PM -0700, b b wrote:
> - thanks for the warning! probably a good indication
> of the character and/or competence of a corporate
> entity is its willingness to go the extra mile for
> customers...
> 
> (and i don't mean all the way to Bangalore)
> 
> /rant on
> 
> - here's my story:
> 
> i now no longer shop at Best Buy... in the past i have
> spent literally thousands of dollars there on various
> products...
> 
> i had been researching a new SDHC card for my Canon
> A570IS camera, and found a reasonably priced card on
> Best Buy's Web site... i wrote down the item number
> and price...
> 
> walked into the nearest store, found the card on the
> rack after checking the item number...
> 
> however, the card was priced higher than listed on the
> Web site...
> 
> "No problem," i thought... "The advertised price will
> be reflected at checkout"...
> 
> WRONG! WRONG! WRONG!
> 
> it turns out that at Best Buy, you can only get the
> Web site price unless you PRINT OUT a page showing the
> item and its price!!!! 
> 
> (a lame disclaimer in agate type "Online prices and
> selection generally match our retail stores, but may
> vary." is on the home page - my question is "Why?")
> 
> needless to say, i promptly dumped the card (along
> with numerous other items i was going to purchase) on
> the counter, and quietly left the store...
> 
> so, for less than $10, Best Buy has lost a customer
> worth nearly a thousand times more in future business
> transactions...
> 
> and before anyone posits "well, you could have
> purchased the item on-line, then picked it up," i have
> to say, "Yes, i could have," but my wife was with me
> and had picked up a number of other items..
> 
> IOW, how is anyone to know what the price of ANY item
> is in the store??? 
> 
> humph!
> 
> /rant off
> 
> --- Dan Arico <dan_arico at aricosystems.com> wrote:
> 
> > Well, here I sit caught in limbo between two
> > beaurocracies blissfully 
> > ignoring each other. Long ago, when I first
> > registered aricosystems.com, 
> > I made the mistake of letting Speakeasy do it for
> > me. That resulted in 
> > Speakeasy having the administrative authority to
> > update it.
> > 
> > That wasn't a problem until Best Buy bought
> > Speakeasy. Anybody ever try 
> > to pry a rebate out of Best Buy? That's the kind of
> > runaround I'm 
> > getting now. What makes it worse is my registration
> > expires on Monday.
> > 
> > Network Associates show that Speakeasy still has a
> > Don't Move flag set 
> > and Speakeasy claims they unset it. Meanwhile I
> > can't get control of my 
> > own domain.
> > 
> > AARGH!
> > 
> > Dan Arico
> 
> 
> 
>        
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-- 
greg pryzby                              greg at pryzby dot org
fingerprint: 8A1A DB90 869F 5DD1 D6E9 EEB6 C156 6B04 849F A86F
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